Terms & Conditions

Terms & Conditions




In the interests of offering you the best possible service and protecting ourselves,
use of our website and services is reliant on certain terms and conditions.
We explain them in plain language below.




By using our website or booking a service through City Spa, you agree to these terms.






Disclaimer




While we endeavour to present information about our services as accurately as possible,
some mistakes may occur.




City Spa will not be held liable for any damage or loss caused by reliance on information
presented on this site. It is the user’s responsibility to ensure all information is correct.




The content of this site is subject to change at any time without notice.




Nothing in these terms is intended to exclude or limit any warranty required by law,
or to limit our liability for death or personal injury caused by negligence,
fraud, or any other matter that cannot legally be excluded.






Terms of Use




These terms form an agreement between you (the user) and City Spa
in relation to your use of this website and our services.




By continuing to use this site, you agree to the following terms.






Indemnity




By using this site, you agree to hold City Spa (including staff, owners,
directors, and contractors) free from responsibility for issues arising
from your use of this website, to the fullest extent permitted by law.






Copyright




All content on this website is the property of City Spa.
Any unauthorised use is strictly prohibited.






General Information




The content of this site is provided for informational and promotional purposes only,
to assist users in researching and booking massage therapy services.






Services Offered




City Spa offers a range of therapeutic massage services.
While we aim to provide availability 24 hours a day, this may not always be possible
due to circumstances beyond our control.




All therapies are intended to support relaxation and well-being and
are not a substitute for medical treatment or diagnosis.




Services are offered on the understanding that clients have consulted
with a medical professional where appropriate.




Therapists available through City Spa are trained professionals working
as independent freelance therapists and are not employees of City Spa.




City Spa does not offer any sexual or immoral services.
Any complaints of this nature are taken very seriously.






Protection of Therapists




All therapists working through City Spa are highly trained professionals
and must be treated with respect at all times.




Any verbal or physical abuse toward therapists will be taken seriously and
may result in account suspension or legal action where appropriate.




City Spa will fully support therapists in such cases.






Your Content on This Site




By submitting reviews or comments on this website, you agree that such content
may be published and used for promotional purposes.




All submitted content is non-confidential and becomes the property of City Spa.






Promotional Offers & Gift Cards




From time to time, City Spa may offer promotions or gift cards.
These are subject to their own specific terms and conditions.






Warranties & Limitation of Liability




By using this website or booking a service, you agree not to hold City Spa
liable for any damage or loss arising from use of our services.




While all therapists undergo a rigorous selection process,
City Spa is not responsible for the conduct of freelance therapists
or service users.




By booking a massage, you confirm that you have discussed the treatment
in advance and that no medical condition prevents you from receiving treatment.




If in doubt, we recommend consulting a qualified medical professional.




Although we take security seriously, we cannot guarantee that this website
is free from defects or malicious software.




Use of this site is at your own risk, and City Spa is not responsible for
any data loss or service interruptions.




Our liability, where legally permitted, is limited to the cost of the service booked.